Clicking on "Manage BT Parental Controls". Hi, I'm unable to get these to work on my account. Open the web browser on any device, preferably a PC or laptop, and type 192. Claiming early cancellation credit from EE. . BT Parental Controls help keep your children safe online. . Please try after 15 minutes. Hi, I set parental controls on my homehub to stop my teenage children being online all night, however, my son has discovered that if he simply sneaks downstairs and resets the hub, then all the controls are removed and the password is reset. $85. Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. Search for proxy sites. That was around a week ago, and it still. Sign into your My BT account online. 3. Hi guys. 4. How do you access the BT Smart Hub Manager? BT Smart Hub Manager. I have asked a moderator to provide assistance, they will post an invite on this thread. Browse . The Deco X60 roughly doubles the speed of the regular BT Whole Home Wi-Fi in medium-range tests but lags behind our current favourite 802. If I switch parental controls off, then I cannot access gaming sites or social media pages. Yes, Parental Controls work on all BT Broadband services, as they work at network level and are not dependent on which home hub or other router you use, as long as you use BTs DNS servers. This means no unauthorised devices can access your wireless network. Hi @Mummy_T and welcome to the community. After you have done that, then restart the home hub so you get a different public IP address. For our Broadband Service Test tool, we’ve been recognised for the ‘Best Digital Customer Experience’ at the UK Customer Experience Awards 2023. You’ll be asked if you want to Activate Parental Controls, select OK. 2 Contents Set-up summary Set-up summary 2-3. Broadband. Select the child's account to their profile. How to open the Hub Manager. Whi. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. NeilCode it gives is UI-113. If you need your Mini Hub in the future, contact us. Thanks for that Ryan. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Another option would be to subscribe to a free, third-party service such as Open DNS which I've used successfully at home for this purpose for some years now. They are the only BT employees on this forum, and are based in the UK. Compatible line required otherwise £49. 11ac speeds reaching an impressive 50. Bills &. BT Smart hub 2 parental controls. Ive been into hub settings and its saying there is. They work best when used openly and honestly in partnership with your kids. With Covid-19. Getting your T8 set up at first use. I have a slight issue with parental controls I would like to setup on my BT hub. Enable parental controls. Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. Installing and Using OpenWrt. parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. Compatible line required otherwise £49. On the plusnet hub it wouldn't show any indecent images at all whereas although I've left the settings exactly the same and simply switch the hub to BT it shows images (although it does block access to the. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. For the Smart Hub 2, the 5GHz channel has a maximum throughput of 1733Mbps and the 2. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. Also don’t know which part of the restrictions, I just deactivated it completely. . Three predefined filter levels (strict, moderate and light) Personalise your own filter levels Works when using your BT ID on UK BT Wi-fi. I've also got a Wi-Fi disc setup. Sites are categorised according to the primary purpose of the site, not each of the individual pages. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. BT Parental Controls is a network based solution designed to help parents protect their children online. 1. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. Hi I have a BT Home Hub. Parental controls for Apple, Android and other devices. For your child to connect to BT WIFI they need to use your BTID and password which they must have obtained from you or the home. I receive emails saying they are ac. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. 3. your devices to your Home Hub, we’ll turn off the data to your Mini Hub. Here are several ways to control your TV wirelessly that installed Android mini PC: 1. Teenage son is still able to access sites blocked. Visitors to our holiday home (Infinity/HH4) have suddenly started reporting seeing a Pop-Up when connecting a new device to the Homehub4 asking whether they want Parental Controls. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. BT Parental Controls. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. Aura Parental Control — Unlimited Kids and Devices With 14-Day Free Trial. BT sent me a new hub to attempt to resolve this. Remember that parental control settings are only one part of online safety. They are definitely not active and I am getting desperate with 4 boys under 12 home schooling on. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. com, reset hub, phoned bt customer services, but nothing works. Don’t know why iCloud suddenly became a rogue connection barred by the controls but it did at the end of July for us. Enter 192. BT Home Hub Parental Controls causing Script Errors The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. Short of locking away the hub and socket. The BT Home Hub 5 supports high-speed 5GHz wireless 802. Fair enough except that it never does!Hi, is there a way to control Internet access per device for different days of the week and different times. 07. Worth noting that via the TV I never have a problem. You can change it at any time. For example, you can control your children's internet use when you're not about. 99 connection charge may apply. The latest BT Home Hubs come with several advanced security features such as WPA2 encryption, firewall protection, parental. Don’t know why iCloud suddenly became a rogue connection barred by the controls but it did at the end of July for us. If controls are on (with light settings) i still cannot access gaming or social media sites unless I add them to the allowed list. Just change the BTID password and that will stop access to BT WIFI. This will give you access to the BT Home Hub’s settings screen. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. I have tried Resetting and Restarting the Hub its BT Home Hub 2. 4. We run our business from home on BT business FTTP. That’s why we include BT Parental Controls free with all our broadband packages. . If you’ve lost the password. I have just returned from a weeks holiday where I was using BT internet in our holiday home. Three. indd 1 06/06/2017 08:54. Norton Family. My family is growing up and I'm becoming more concerned about what content is available to the kids as they get older. Full fibre broadband delivers much faster speeds that are more reliable than copper networks, meaning that you can receive much faster download and upload speeds with Fibrus full fibre broadband. BT. If you’ve not changed it previously, it. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. Re: Parental Controls. . 2. We run our business from home on BT business FTTP. From the app, click More then select Your wi-fi network. BT Parental Controls. Welcome to BT’s official support community. 1. Open a search engine of your choosing. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. Home phone including Digital Voice; BT. That’s why we include BT Parental Controls free with all our broadband packages. To find out how to use it, just click on the dropdown for your Hub. In the meantime, as a BT Halo customer you can keep connected with this Mini Hub. Select Switch on then click ChangeIncludes a BT Home Hub (unless BT has already provided you with one). TalkTalk rolled out a parental-control system two years before the government required it and has had much better take-up of its offering, with 36% of customers signing up for it. Payment by Direct Debit. Find out how to fix any problems you might be having with BT Parental Controls. Spent over an hour on the phone with helpful BT chap in Swansea, did 'shipping condition' reset to TV and reset hub (pinhole at the back), but no luck. Only 5% of new BT customers signed up, 8% opted in for Sky and 4% for Virgin Media. Just change the BTID password and that will stop access to BT WIFI. I knew the BT Home Wi-Fi was better value, the Google Wifi easier to use and the Linksys Velop faster – but it was TP-Link that offered the most for families. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. Next, click on 'Advanced. BT Home Hub Parental Controls causing Script Errors. It’s also important to consider installing anti-virus software and parental controls:I think the answer to this is going to be a big fat resounding, 'NO', but I'll ask anyway. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. Updates software etc but still get asked for pin only happens on subscripton channels. I can’t give you written evidence, but I can assure you that turning off the Parental Controls works, it did for our household. For example can you set different access times for Mon-Fri and Sat-Sun (a bit like the homework time setting in BT Parental Controls but for each individual device)? TIA. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Going to "Manage your extras". Re: Smart Hub 2 - control wifi access open to abuse. Before running your T8 Mini for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network. I am trying to override a blocked site but BT. I assumed the problem would dissappear when I returned home and was using my own (Talk Talk) ISP. My son uses Xbox live and I have set parental control to the highest level and blocked every type of access from 10pm. 5. The BT parental controls are applied at the network level and not the Hub, if the filters aren't working there may be an issue on our side and I'll be happy to get that looked into. I've been struggling for over a year with virgin - wildly fluctuating speeds, poor connections and drop outs across our connected devices, almost daily resets. 07:00 - 07:30, 3:30 - 4:30, 7:30 - 8:30) I have moved to Sky and was surprised that. Mumsnet Logo. They are showing as "Active" and have set up a custom filter as well as blocking a specific URL for testing. BT broadband. @SteveoSteve. My parental controls have not been working since we moved house 3 months ago. . Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. " If your child has an email address, enter it. They were working fine before. We run our business from home on BT business FTTP. It works on any device in the home that's connected to your BT Hub. We would appreciate it if you could take a couple of. Parental Controls on BT Home Hub. Scroll down to the 'My Extras' section and click Manage in the 'Parental. Once activated, the filters will be live on the network within two hours. indd 1 06/06/2017 08:53. 27. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. I spent a lot of money of a TP Link set up, seeing it was a reliable and good value package (3 x M5s). I can’t give you written evidence, but I can assure you that turning off the Parental Controls works, it did for our household. Scroll down to BT Web Protect and click Switch on BT Web Protect. You have had too many unsuccessful attempts to login. Sort it out BT this is not responsible behaviour in a lockdown. Well,My wife and I don't have children,nor are any children likely to access the web using our PC's so I'd like to think we're quite capable of deciding which sites we'd like to view and which sites we wouldn't. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. BT Virus Protect works on compatible PC/MACs. At this stage, you’ll be asked to enter your admin password. 2. Price from month 25 currently £36. BT Parental Controls. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. If you are not able to acce. BT Home Hub Parental Controls causing Script Errors How to use Quick Support. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. My online account says it's activ. 168. If you’ve not changed it previously, it. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. We had to get an old white box BT modem as the smart hub wouldn't bridge. Welcome BT Smart Hub user guide 3732 BT Smart Hub-A User Guide-SI v6 [2]. Press the Xbox home button. Do I need to g. There are many reasons for providing these fine tuning of local network traffic - not just for Parental Control. BT Parental Controls is a network based solution which means that all devices connected to your BT Broadband will have the same level of protection applied. Tried deleting cache and rebooting the router. Set Access control feature enable to ‘yes’. This needs to be entered twice. Welcome to this user forum. A couple of days ago I was suddenly unable to access LinkedIn from any wifi enabled device from home, and from any browser. indd 1 05/06/2017 14:43Parental controls required on BT TV even though they're set to off Go to solution Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. 2. Figuring out what kind of parental control is best is entirely based on your own family's needs. The practicality with 3 stroppy teenagers of getting to all of their devices (mix of Laptops, IPADS, Smart Phones) and installing Macafee S/W on every device in a secure way makes it a non-starter. 4GHz channel has a throughput of. BT Parental Controls are the company's way of complying with the UK government's wish that all sites featuring adult content, including pornography, be filtered. 168. It takes into account the first part of the site address, such as; "and not the information after this. Help foster a healthy balance for your children and their devices, while. Open a new web browser. By default, Restrictions will be turned off. If you need your Mini Hub in the future, contact us. The latest firmware for the SmartHub 2 is: v0. 07. You can change it at any time. Here’s how you can set up a passkey for all purchases. 254 in a web browser to open BT Hub Manager. this Black Friday. 3. The TP-Link Deco M5 is the firm’s first mesh networking system and, just like Google Wifi and BT’s Whole Home Wi-Fi, it aims to improve wireless. on 13-06-2020 17h49 673 Views Message 2 of 2 Re: PARENTAL ACCESS CONTROLS REMOVED FROM NEW HOME HUB 2 Hi @couzea, welcome to the. The Parental Controls are slightly different in that you need to click. 168. 1. Of you have BT DNS based Parental Controls or BT Protect on this will try and create a DNS sink hole and hijack the DNS packets. For business and public sector; For global business; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. How to turn off BT Home Hub Smart Setup. You can use any router you like as long it is the appropriate type for the service you have. BT. 11ac system, the Asus ZenWifi AC (around £250), which. 02-01-2020 04:30 PM. Go to solution. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. However some of the childrens devices can connect to wi fi during this time even though I switched off. Each time I click Activate Parental controls or switch on web protect it advises that it can take up to 2 hours. 254 into the address bar. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. BT Broadband . If you run into difficulties or have a question about BT’s products and services, join our community and. Set up the Raspberry Pi with a free Linux operating system. . What is admin password for Hub Manager? The admin password is on the Hub settings card on the back of the Hub. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. Business hub - need to install parental controls as kids on internet for schoolwork. 2. Hi BT Community My parental controls do not work. Energized. It's quick and it's free! It's really easy to set up BT Web Protect. 2 Contents Set-up summary Set-up summary 2-3. However, after a power cut earlier this month (don't know if it was the cause of my issue or just a coincidence), now the app keeps clearing all the groups. 2G seems to reach where we need it to with the lower speed. How to use Quick Support. I have setup the parental control using the firewall rule, with time restrictions. BT Business Smart HubBT. Keep your software up-to-date. If the MAC address is changed, then there would be no connection. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. We also liked the extra parental controls it offered, including turning devices off at night. Shortly after (could be minutes or hours) the control set-up have no impact and another device stops working. Hi I have a BT Home Hub 5a running OpenWRT 19. BT website deletio. You can change it at any time. This will open the Hub Manager. They are easily over come and are device specific. 4MB/sec, but the Home Hub 5 is better at long range. - talk to your family with two-way audio. Go to solution. Payment by Direct Debit. 1. BT Home Hub Parental Controls causing Script Errors. My BT App The quickest way to manage your BT account on the go and get help with your. TV accepts this on manual, but still fails at gateway (tried 192. Upgrade your router with a BT Fibre deal. The access controls in the HH5 allow restrictions on a time basis - is there any way of setting different time limits on different days? Eg I want to restrict access on school days but be less constrained during the weekend. Non worked and the advisor raised a report promising a solution within 72 hours. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Landline & Mobile. Sky Broadband Shield is a set of tools designed to help make the internet a safer place for your whole family at no extra cost: Includes advanced protection that helps to prevent you accessing viruses, phishing or malware-infected sites. Yes, Parental Controls work on all BT Broadband services, as they work at network level and are not dependent on which home hub or other router you use, as long as you use BTs DNS servers. The Parental Controls feature allows you to manage internet usage by blocking access per device, blocking specific sites per device, and by setting a schedule for a device. Change the Wi-Fi channel. Before running your T8 for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network among other things. Connecting to BT-Fon on the same router which applies the same Parental controls will enable you to use Netflix and keep the level of Parental control you require. Protects all devices (computers, laptops, tablets, iPads, mobile devices. We regularly release software upgrades for our Hubs. Using and configuring a third party router. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2 £159. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. I spent 3 hours with a BT advisor trying different solutions 5 days ago. You can also call 0345 6000 789 on the mobile phone used to activate parental control to deactivate it. If you have FTTC, then you will need a VDSL modem/router. How to use Quick Support. Norton 360 Deluxe — $29. BT parental controls prevented me from accessing various websites including Amazon, ebay and Lloyds Bank. 99. However, since BT Parental Controls are designed to block or allow whole websites, you may find that adult-focused streaming services are blocked, while some services such as Netflix may be allowed since they offer age-appropriate content for children to watch as well. . . We’ll be ready to reactivate it. 1. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. Thanks. It’s also important to consider installing anti-virus software and parental controls:Hi everyone, I've been on BT infinity for some time now but just added 2 Amazon Fire tablets to the wifi network for the kids. Includes a BT Home Hub (unless BT has already provided you with one). Hi @gooleys thanks for getting back to me, I've seen this happen before and we'll need to raise a case to get the parental controls system updated with your new broadband details. 168. So we set that up and it worked great. " Select "Add A Member. 1. By using Broadband Backup, your BT Mobile parental controls will apply. Some more links on the ISP's blocking content (Virgin & BT Customers): BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. It’s designed for the majority of users who just want simplicity; for power users, it’s not the right solution. Home network (24 pages) Switch BT Home Hub Quick Start Manual. GET YOUR DIGITAL TOOLKIT. I have read of similar issues posted in this Com. BT Parental Controls. BT Parental Controls can help limit the potentially harmful content that your children watch online. Tenda Mesh WiFi System (MW6) - Up to 4000 Sq. (7 pages) Switch BT smart hub User Manual. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. Hi - we have used BT parental controls on our home wifi for over year with no problem. Hi I have a BT Home Hub 5a running OpenWRT 19. Landline; BT Mobile; Email. You can change it to off (or medium or strict) It comes set to medium so some websites are not available. Go to solution. Forgotten Username or Password? Register now! If you haven't already registered, now is a good time to do so. Type 192. The best budget wireless router: D-Link EXO AX1800 (DIR-X1860) The best router for gamers: Asus ROG. I was looking at getting one of the Netgear nighthawk routers to replace the BT router as they include Circle Disney content filtering but I think it just uses OpenDNS anyway so if I can get away with just altering the DNS servers in the BT router to OpenDNS servers which will give me basic parental controls then thats going. 99 connection charge may apply. Pay nothing until Spring 2024. Then click ‘Setup BT Parental Controls’. The range and stability of the HH5 were both significantly poorer than the HH3 which preceded it. . BT Wi-Fi Get free unlimited access to our wi-fi hotspots. We regularly release software upgrades for our Hubs. Help us improve our process for when you experience home Wi-Fi issues. The only option is the BT Parental controls, but they only work if devices are using BTs DNS servers. Payment by Direct Debit. However, a wide range of factors, such as distance from the router, thick walls. Clicking on "Manage BT Parental Controls". Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Setup may take up to 2 hours. Here are some answers to help you. ive checked settings and parental controls is disabled. 254 when connected to the Mini Hub this should allow you to access the Mini Hub manager where you should be able to change the parental controls ^NeilG”If there’s a power cut or your broadband fails, you’ll be unable to make any calls using Digital Voice, including 999 calls.